IT Masala

Fact : Every 4th word in UK and US is either " Thank You " , " Please " or " Sorry ".

So the first thing in a mail is "be courteous" . A nice request will obviously please any person.And learn the art of courtesy by " Thanking " him/her for the work the help they have given.Use the three jewels " Thank You " , " Please " , " Sorry " more often .

Email Subjects lines always describe what the mail is about.Write detailed subject lines which should atleast describe what the mail is about .Don't use short letter words like " Hi " , " Hello ". Nobody can make out what the mail is about. And now such short titled mails go straight away to the junk/spam folder.So be careful and don't use such short titles.

Don't send large attachments , some might be on a slower connection or some companies might trash your mail as they might have a limitation on the size of attachments.Upload at sites like Yousendit and paste the link in the mail.

Do not request a Read Notification Receipt.

Keep you email message short and to the point.

Never send a mail without doing a proper spell check , it shows your negligence.

Always think before hitting the send button.Is the mail message useful ,relevant , helpful ..etc.. Don't just forward or send any email without knowing what is really in it.

And also here are some real nice tips by Laura Stack president of The Productivity Pro® .

Don't you wish that every person who received a new e-mail account had to agree to follow certain rules to use it? There are certain professional standards expected for e-mail use. Here are some things to keep in mind regarding professional e-mail conduct:

• Be informal, not sloppy.
• Keep messages brief and to the point.Use sentence case.
• Use the blind copy and courtesy copy appropriately.Don't use e-mail as an excuse to avoid personal contact.
• Remember that e-mail isn't private.Be sparing with group e-mail.
• Use the subject field to indicate content and purpose.Don't send chain letters, virus warnings, or junk mail.
• Remember that your tone can't be heard in e-mail.Use a signature that includes contact information.
• Summarize long discussions.

Many of my seniors who are now working in large firms always complain of people not able
to write a mail properly.One of my friends(is in Sun Microsystems) said he had got a mail from a junior in college to refer him for an interview( @ Satyam) where my friend had worked before.

The mail was so horribly written - it was almost like a set of chat messages put together.There was no sign of request or courtesy in the mail.It was almost like a command or order to refer him for the interview. " Is this how a professional works ? "

Later my senior asked me "Don't they teach students in college how to write a mail " In most of the colleges emphasis is given on written communication but rarely people give ears to it.